Tesco installs CCTV cameras at self-service tills to catch shoplifters


Supermarket giant Tesco has installed CCTV cameras at self-service tills in some of its stores – and not all shoppers are happy about the move.

The cameras have been put to use in certain stores in a bid to reduce shoplifting.

Under the new security measure, shoppers’ faces appear on screens above each checkout.

And a warning at each self-service till states: "CCTV recording in operation for the protection of customers, staff and stock", reports Stoke-on-Trent Live.

But some shoppers have said they are concerned about their privacy.

Mother-of-five Vicky Morrell, aged 38, from Bentilee, said: "I come to Tesco once a week for bits and bobs. But I don’t use the self-service tills if I can help it because I don’t like them. It seems like something goes wrong with them all the time and that’s quite frustrating.

"The new CCTV cameras could be dangerous, especially if you are using bank cards and if you have kids as well because you don’t know who is behind the screen watching it.

"It’s a bit much for me. I can respect the reason for them bringing it in but there are alarms and they could do random checks. I would be much more comfortable with that than seeing yourself on a screen. But if you haven’t done anything wrong you haven’t got anything to hide."

Retired Derek Piggott, aged 57, from Cliffe Vale, said: "I don’t like the cameras – it’s a bit spooky. It’s scary how far technology is going. They need to make it clear who is watching it and why they have been installed."

It is not known how many Tesco stores are using the CCTV.

A Tesco spokesman said: "We are currently trialling CCTV on self-service checkouts in a small number of our stores. We will review feedback from the trial before deciding our next steps."

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